Terms of service

Terms & Conditions

OVERVIEW

Welcome to Orina Jewels! The terms "we", "us" and "our" refer to Orina Jewels.

This website is operated by Orina Jewels, a business owned and operated by Sagar Murmu.

Orina Jewels operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Orina Jewels is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, including accessing or browsing our online store or purchasing products, you may be asked to provide information such as your email address, billing, payment and shipping information. You represent that all information you provide is correct, current and complete.

You are responsible for maintaining the security of your account credentials and for all activity associated with your account.

SECTION 2 - OUR PRODUCTS

We make reasonable efforts to provide accurate descriptions and images of our fashion jewelry products. However, colors and product appearance may vary depending on your device, screen settings and photography conditions.

Product descriptions, specifications and availability may change at any time. We reserve the right to discontinue products or limit quantities where necessary.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase the selected products. Orina Jewels reserves the right to accept or decline an order where reasonably necessary, including in cases of product unavailability, pricing errors, suspected fraudulent activity or other circumstances.

Payment must be successfully received before an order is accepted and processed.

Please review your order carefully before submitting it. Cancellation requests are subject to our Cancellation Policy.

Purchases are subject to our Return & Refund Policy.

SECTION 4 - PRICES AND BILLING

Prices, discounts and promotions may change from time to time. The applicable product price will be the price displayed at the time the order is placed.

Shipping charges, if applicable, will be displayed at checkout before completing the purchase.

You agree to provide accurate billing, payment, contact and shipping information and to update such information when necessary.

SECTION 5 - SHIPPING AND DELIVERY

Orders are generally processed within 1–3 business days.

For orders within India, estimated delivery is generally 3–7 business days after dispatch.

Delivery times are estimates and may vary due to courier delays, weather, public holidays, remote locations or other circumstances beyond our reasonable control.

Please refer to our Shipping Policy for additional information.

SECTION 6 - INTELLECTUAL PROPERTY

All content on the Services, including trademarks, logos, text, images, graphics, product photographs, videos, audio and website design, is owned by or licensed to Orina Jewels and is protected by applicable intellectual property laws.

You may use the website for personal, non-commercial purposes only.

You must not reproduce, distribute, modify, copy, republish or commercially exploit website content without prior written permission from Orina Jewels.

SECTION 7 - THIRD-PARTY SERVICES

Our website may use third-party services and tools, including payment, shipping, analytics and other service providers.

Such third-party services may operate under their own terms and policies. Orina Jewels is not responsible for third-party services beyond our reasonable control.

SECTION 8 - THIRD-PARTY LINKS

Our website may contain links to third-party websites or services.

We are not responsible for the content, policies or practices of third-party websites. You access third-party websites at your own risk and should review their applicable terms and privacy policies.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Orina Jewels is powered by Shopify, which enables us to provide our online store and Services.

Sales and purchases made through our website are transactions between the customer and Orina Jewels.

Shopify is not responsible for the products sold by Orina Jewels or for the transaction between the customer and Orina Jewels, to the extent permitted by applicable law.

SECTION 10 - PRIVACY POLICY

Personal information collected through our Services is handled in accordance with our Privacy Policy.

By using our Services, you acknowledge that you have read and understood our Privacy Policy.

SECTION 11 - CUSTOMER FEEDBACK

If you submit reviews, feedback, suggestions, photographs or other content to us, you grant Orina Jewels permission to use such content for legitimate business, promotional and marketing purposes, subject to applicable law.

You represent that you have the necessary rights to any content you submit and that such content does not violate the rights of any third party.

SECTION 12 - ERRORS AND OMISSIONS

Occasionally, our website may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, availability or other information.

We reserve the right to correct errors, update information or cancel orders affected by inaccurate information, where permitted by applicable law.

SECTION 13 - PROHIBITED USES

You may use our Services only for lawful purposes.

You must not:

  • Use the website for unlawful or fraudulent purposes.

  • Violate applicable laws or regulations.

  • Infringe intellectual property rights.

  • Provide false or misleading information.

  • Attempt unauthorized access to our systems.

  • Upload viruses or malicious code.

  • Interfere with the operation or security of the website.

  • Copy, reproduce or commercially exploit our website or content without permission.

We reserve the right to restrict or terminate access where permitted by applicable law if these Terms are violated.

SECTION 14 - TERMINATION

We may restrict or terminate access to our Services where permitted by applicable law if you violate these Terms or misuse our website.

Any obligations or provisions that should reasonably survive termination will continue to apply.

SECTION 15 - DISCLAIMER OF WARRANTIES

Our Services and website information are provided on an "as is" and "as available" basis, except where otherwise required by applicable law.

We do not guarantee that the website will always be uninterrupted, secure, timely or error-free.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Orina Jewels and its representatives, employees, service providers and partners will not be liable for indirect, incidental, special or consequential damages arising from use of the Services or products purchased through the website.

Nothing in these Terms limits liability that cannot legally be limited or excluded.

SECTION 17 - INDEMNIFICATION

You agree to indemnify and hold harmless Orina Jewels and its representatives, employees, service providers and partners from claims or losses arising from your violation of these Terms, applicable law, third-party rights or misuse of the Services, to the extent permitted by applicable law.

SECTION 18 - SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid or unenforceable, the remaining provisions will continue to remain in effect to the extent permitted by law.

SECTION 19 - ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Shipping Policy, Return & Refund Policy and Cancellation Policy, constitute the applicable terms governing your use of our Services and purchases from Orina Jewels.

SECTION 20 - GOVERNING LAW

These Terms and your use of the Services shall be governed by the applicable laws of India.

Any disputes shall be subject to the jurisdiction of the competent courts applicable to Orina Jewels, subject to applicable consumer protection and other mandatory laws.

SECTION 21 - CHANGES TO TERMS

We may update or change these Terms from time to time by posting the revised version on our website.

It is your responsibility to review the Terms periodically. Continued use of our Services after changes are posted constitutes acceptance of the updated Terms, where permitted by applicable law.

SECTION 22 - CONTACT INFORMATION

Questions about these Terms of Service should be sent to us at:

Orina Jewels
Proprietor: Sagar Murmu

Email: support@orinajewels.in
Phone: +91 9339746984

Business Address:
Address: Sarbera, Chandrakona Road, Paschim Medinipur, West Bengal 721253, India