Privacy policy

Last updated: September 3, 2026

Orina Jewels operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Orina Jewels is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person.

Depending on how you interact with the Services, we may collect or process the following categories of personal information, as permitted or required by applicable law:

Contact details, including your name, address, billing address, shipping address, phone number, and email address.
Financial information, including payment card information, financial account information, transaction details, form of payment, and payment confirmation.
Account information, including your username, password, preferences, and settings.
Transaction information, including products you view, add to your cart, purchase, return, exchange, or cancel.
Communications with us, including information you provide when contacting customer support.
Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.
Usage information, including information regarding how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

Directly from you, including when you create an account, place an order, use the Services, or communicate with us.
Automatically through the Services, including information collected through cookies and similar technologies.
From our service providers, when they collect or process information on our behalf.
From our partners or other third parties, where permitted by applicable law.

How We Use Your Personal Information

Depending on how you interact with us, we may use your personal information for purposes including:

Providing and improving the Services, including processing payments, fulfilling orders, arranging shipping, processing returns and exchanges, managing accounts, and providing customer support.
Marketing and advertising, where permitted by applicable law and in accordance with your communication preferences.
Security and fraud prevention, including detecting, investigating, and preventing fraudulent, illegal, unsafe, or malicious activity.
Communicating with you, including responding to inquiries and providing information about your orders or account.
Legal reasons, including complying with applicable laws, responding to valid legal requests, resolving disputes, and enforcing our terms and policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate business purposes, subject to applicable law and this Privacy Policy.

These parties may include:

Shopify and service providers that support our store.
Payment processors and financial service providers.
Shipping and fulfillment providers.
Customer support and technology providers.
Business and marketing partners, where permitted by law.
Government authorities or other parties when required by law.
Third parties when you direct us to share your information or provide consent.

Relationship with Shopify

Our Services are hosted by Shopify.

Shopify collects and processes certain personal information about your access to and use of our store in order to provide and improve its services.

Information you submit through our Services may be transmitted to and shared with Shopify and third-party service providers as necessary to provide the Services.

You can review Shopify's applicable privacy information through Shopify's official privacy resources.

Third-Party Websites and Links

Our Services may contain links to websites or online platforms operated by third parties.

If you follow a link to a website that is not operated or controlled by Orina Jewels, you should review that website's privacy and security policies.

We are not responsible for the privacy, security, content, or practices of third-party websites.

Children's Data

Our Services are not intended for children who are below the applicable age of majority in their jurisdiction.

We do not knowingly collect personal information from children where prohibited by applicable law.

If you believe that a child has provided us with personal information, please contact us using the contact details below so that we can review the matter and take appropriate action.

Security and Retention of Your Information

We take reasonable measures to protect the personal information we collect and process.

However, no security measure is completely secure, and we cannot guarantee absolute security of your information.

We retain personal information for as long as reasonably necessary for purposes such as providing our Services, maintaining accounts, completing transactions, complying with legal obligations, resolving disputes, and enforcing our agreements.

Your Rights and Choices

Depending on where you live and applicable law, you may have certain rights regarding your personal information, including:

The right to access personal information we hold about you.
The right to request correction of inaccurate information.
The right to request deletion of personal information, subject to applicable legal exceptions.
The right to request a copy or portability of certain personal information.
The right to manage or opt out of certain marketing communications.

You may exercise applicable rights by contacting us using the details provided below.

We may need to verify your identity before processing certain requests, as permitted or required by law.

Complaints

If you have a complaint or concern regarding how we handle your personal information, please contact us first using the contact details below.

We will review and respond to your concern in accordance with applicable law.

International Transfers

Your personal information may be transferred, stored, or processed outside the country in which you reside, including by Shopify and our service providers.

Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, Services, legal requirements, or other operational reasons.

When we make changes, we will update the "Last updated" date at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically for the latest information.