At Orina Jewels, customers may request cancellation of an order before the order has been shipped.
Cancellation Period
Orders can be cancelled within 24 hours of placing the order, provided the order has not already been processed or shipped.
To request a cancellation, please contact us at support@orinajewels.in with your order number.
Once an order has been shipped, it cannot be cancelled. In such cases, you may be eligible to request a return in accordance with our Return & Refund Policy.
Refund for Cancelled Orders
If your cancellation is approved, the payment will be refunded to the original payment method within 7–10 business days. The actual time for the refund to appear may depend on your bank or payment provider.
Contact Us
Orina Jewels
Email: support@orinajewels.in
Phone: +91 9339746984
Address:
Chhotochangsole, Amjore, Paschim Medinipur, West Bengal 721157, India